Fever Reporting API Status - Incident history https://status.data-reporting-api.prod.feverup.com Fever Reporting API Wed, 21 Oct 2026 18:00:16 +0000 Major outage with our reporting platform Type: Incident Duration: 4 hours and 17 minutes Affected Components: Reporting API Oct 21, 22:17:26 GMT+0 - Resolved - This incident has been resolved. Oct 21, 21:50:14 GMT+0 - Monitoring - The reporting platform is coming back to normality. The API should start returning data although it might be degraded. We expect the system to be fully recovered in 1 hour Oct 21, 18:00:16 GMT+0 - Identified - Hi, there is a major outage in the platform that we use for reporting. Reporting API might be degraded during due to this. We are already in contact with the provider and we will provide an update as soon as possible. Type: Incident

Duration: 4 hours and 17 minutes

Affected Components:

Oct 21, 22:17:26 GMT+0
Resolved - This incident has been resolved..

Oct 21, 21:50:14 GMT+0
Monitoring - The reporting platform is coming back to normality. The API should start returning data although it might be degraded. We expect the system to be fully recovered in 1 hour.

Oct 21, 18:00:16 GMT+0
Identified - Hi, there is a major outage in the platform that we use for reporting. Reporting API might be degraded during due to this. We are already in contact with the provider and we will provide an update as soon as possible..

]]> Wed, 21 Oct 2026 18:00:16 +0000 https://status.data-reporting-api.prod.feverup.com/incident/cmvihbi5n05iz0wo6ixzrpnsn https://status.data-reporting-api.prod.feverup.com/incident/cmvihbi5n05iz0wo6ixzrpnsn Potential data delays in some Reporting API endpoints Type: Incident Duration: 10 hours and 40 minutes Affected Components: Reporting API Dec 16, 17:40:05 GMT+0 - Resolved - This incident has been resolved. Dec 16, 07:00:00 GMT+0 - Investigating - We are currently affected by an incident with our data provider, Snowflake (<https://status.snowflake.com/>). Our service will be restored immediately after the issue is resolved. Type: Incident

Duration: 10 hours and 40 minutes

Affected Components:

Dec 16, 17:40:05 GMT+0
Resolved - This incident has been resolved..

Dec 16, 07:00:00 GMT+0
Investigating - We are currently affected by an incident with our data provider, Snowflake (<https://status.snowflake.com/>). Our service will be restored immediately after the issue is resolved..

]]> Tue, 16 Dec 2025 07:00:00 +0000 https://status.data-reporting-api.prod.feverup.com/incident/cmj8bjbd30177mzcbispd1y0z https://status.data-reporting-api.prod.feverup.com/incident/cmj8bjbd30177mzcbispd1y0z Potential data delays in some Reporting API endpoints Type: Incident Duration: 15 minutes Affected Components: Reporting API Aug 6, 13:24:01 GMT+0 - Resolved - This incident has been resolved. Aug 6, 13:09:20 GMT+0 - Investigating - We are currently investigating an incident that might cause potential delays in Reporting API endpoints. Type: Incident

Duration: 15 minutes

Affected Components:

Aug 6, 13:24:01 GMT+0
Resolved - This incident has been resolved..

Aug 6, 13:09:20 GMT+0
Investigating - We are currently investigating an incident that might cause potential delays in Reporting API endpoints..

]]> Wed, 6 Aug 2025 13:09:20 +0000 https://status.data-reporting-api.prod.feverup.com/incident/cmdzzitjv001wjjgnfgkemm4d https://status.data-reporting-api.prod.feverup.com/incident/cmdzzitjv001wjjgnfgkemm4d Maintenance Type: Maintenance Duration: 28 minutes Affected Components: Reporting API Jul 7, 07:27:44 GMT+0 - Completed - Maintenance has completed successfully. Jul 7, 07:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 7, 07:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. The API won't be accessible. Type: Maintenance

Duration: 28 minutes

Affected Components:

Jul 7, 07:27:44 GMT+0
Completed - Maintenance has completed successfully..

Jul 7, 07:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 7, 07:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time. The API won't be accessible..

]]> Mon, 7 Jul 2025 07:00:00 +0000 https://status.data-reporting-api.prod.feverup.com/maintenance/cmcitflyo0046wqhc4chc19tf https://status.data-reporting-api.prod.feverup.com/maintenance/cmcitflyo0046wqhc4chc19tf Potential data delays in some Reporting API endpoints Type: Incident Duration: 49 minutes Affected Components: Reporting API Jun 26, 08:15:56 GMT+0 - Resolved - This incident has been resolved. Jun 26, 08:10:11 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jun 26, 07:26:59 GMT+0 - Investigating - We are currently experiencing some delays in data freshness. We are currently investigating this incident and it will be resolved as soon as possible. Type: Incident

Duration: 49 minutes

Affected Components:

Jun 26, 08:15:56 GMT+0
Resolved - This incident has been resolved..

Jun 26, 08:10:11 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Jun 26, 07:26:59 GMT+0
Investigating - We are currently experiencing some delays in data freshness. We are currently investigating this incident and it will be resolved as soon as possible..

]]> Thu, 26 Jun 2025 07:26:59 +0000 https://status.data-reporting-api.prod.feverup.com/incident/cmcd28mdf0164seu7grx5369l https://status.data-reporting-api.prod.feverup.com/incident/cmcd28mdf0164seu7grx5369l Potential data delays in some Reporting API endpoints Type: Incident Duration: 1 day, 1 hour and 51 minutes Affected Components: Reporting API Mar 18, 19:15:00 GMT+0 - Resolved - This incident has been resolved. Mar 18, 18:50:21 GMT+0 - Identified - We are continuing to work on a fix for this incident. Mar 18, 17:23:32 GMT+0 - Investigating - We are currently experiencing some delays in data freshness. We are currently investigating this incident and it will be resolved as soon as possible. Type: Incident

Duration: 1 day, 1 hour and 51 minutes

Affected Components:

Mar 18, 19:15:00 GMT+0
Resolved - This incident has been resolved..

Mar 18, 18:50:21 GMT+0
Identified - We are continuing to work on a fix for this incident..

Mar 18, 17:23:32 GMT+0
Investigating - We are currently experiencing some delays in data freshness. We are currently investigating this incident and it will be resolved as soon as possible..

]]> Tue, 18 Mar 2025 17:23:32 +0000 https://status.data-reporting-api.prod.feverup.com/incident/cm8erilo9000nccnp3s6jp5fp https://status.data-reporting-api.prod.feverup.com/incident/cm8erilo9000nccnp3s6jp5fp Data sync delay in order-sales endpoint Type: Incident Duration: 4 hours and 21 minutes Affected Components: Reporting API Feb 26, 09:20:31 GMT+0 - Resolved - The incident has been resolved. Feb 26, 08:47:00 GMT+0 - Monitoring - The issue has been mitigated and we are currently monitoring the solution Feb 26, 07:35:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Feb 26, 05:00:00 GMT+0 - Investigating - We are currently investigating this incident that causes data stop being refreshed in order-sales endpoint Type: Incident

Duration: 4 hours and 21 minutes

Affected Components:

Feb 26, 09:20:31 GMT+0
Resolved - The incident has been resolved..

Feb 26, 08:47:00 GMT+0
Monitoring - The issue has been mitigated and we are currently monitoring the solution.

Feb 26, 07:35:00 GMT+0
Identified - We are continuing to work on a fix for this incident..

Feb 26, 05:00:00 GMT+0
Investigating - We are currently investigating this incident that causes data stop being refreshed in order-sales endpoint.

]]> Wed, 26 Feb 2025 05:00:00 +0000 https://status.data-reporting-api.prod.feverup.com/incident/cm7lnm10r000i4ikkkuf29st5 https://status.data-reporting-api.prod.feverup.com/incident/cm7lnm10r000i4ikkkuf29st5 API returning sporadic 502 errors Type: Incident Duration: 1 hour and 23 minutes Affected Components: Reporting API Dec 18, 15:02:14 GMT+0 - Resolved - This incident has been resolved. Dec 18, 15:00:00 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Dec 18, 13:45:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Dec 18, 13:39:00 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 1 hour and 23 minutes

Affected Components:

Dec 18, 15:02:14 GMT+0
Resolved - This incident has been resolved..

Dec 18, 15:00:00 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Dec 18, 13:45:00 GMT+0
Identified - We are continuing to work on a fix for this incident..

Dec 18, 13:39:00 GMT+0
Investigating - We are currently investigating this incident..

]]> Wed, 18 Dec 2024 13:39:00 +0000 https://status.data-reporting-api.prod.feverup.com/incident/cm4u0t48u0010tsfbfrf5vx8u https://status.data-reporting-api.prod.feverup.com/incident/cm4u0t48u0010tsfbfrf5vx8u Duplicate Sessions in Plans Endpoint Type: Incident Duration: 2 hours and 45 minutes Affected Components: Reporting API Dec 12, 13:04:00 GMT+0 - Resolved - This incident has been resolved. The incident specifically occurred because we encountered an error when updating the information, and two of our processes overlapped, duplicating the records for some rows. In the post-mortem of the incident, we have defined actionable steps to ensure it does not happen again. Dec 12, 10:34:00 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Dec 12, 10:27:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Dec 12, 10:19:00 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 2 hours and 45 minutes

Affected Components:

Dec 12, 13:04:00 GMT+0
Resolved - This incident has been resolved. The incident specifically occurred because we encountered an error when updating the information, and two of our processes overlapped, duplicating the records for some rows. In the post-mortem of the incident, we have defined actionable steps to ensure it does not happen again..

Dec 12, 10:34:00 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Dec 12, 10:27:00 GMT+0
Identified - We are continuing to work on a fix for this incident..

Dec 12, 10:19:00 GMT+0
Investigating - We are currently investigating this incident..

]]> Thu, 12 Dec 2024 10:19:00 +0000 https://status.data-reporting-api.prod.feverup.com/incident/cm4rbudn80014n13eh2aod8k6 https://status.data-reporting-api.prod.feverup.com/incident/cm4rbudn80014n13eh2aod8k6 Data Sync Delay: Updates Not Reflecting in Real-Time Type: Incident Duration: 3 hours and 15 minutes Affected Components: Reporting API Nov 18, 22:00:00 GMT+0 - Resolved - This incident has been resolved. Nov 18, 20:34:00 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Nov 18, 19:50:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Nov 18, 18:45:00 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 3 hours and 15 minutes

Affected Components:

Nov 18, 22:00:00 GMT+0
Resolved - This incident has been resolved..

Nov 18, 20:34:00 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Nov 18, 19:50:00 GMT+0
Identified - We are continuing to work on a fix for this incident..

Nov 18, 18:45:00 GMT+0
Investigating - We are currently investigating this incident..

]]> Mon, 18 Nov 2024 18:45:00 +0000 https://status.data-reporting-api.prod.feverup.com/incident/cm3o95bld000s6zlef84wyidr https://status.data-reporting-api.prod.feverup.com/incident/cm3o95bld000s6zlef84wyidr