Fever Reporting API - Duplicate Sessions in Plans Endpoint – Incident details

Duplicate Sessions in Plans Endpoint

Resolved2 hours 45 minutes

Affected

Reporting API

Operational from 10:19 AM to 1:04 PM

  • ResolvedUTC

    This incident has been resolved. The incident specifically occurred because we encountered an error when updating the information, and two of our processes overlapped, duplicating the records for some rows. In the post-mortem of the incident, we have defined actionable steps to ensure it does not happen again.

  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC
    We are continuing to work on a fix for this incident.
  • InvestigatingUTC
    We are currently investigating this incident.