Fever Reporting API - Major outage with our reporting platform – Incident details

Major outage with our reporting platform

ResolvedMajor outage4 hours 17 minutes

Affected

Reporting API

Major outage from 6:00 PM to 9:50 PM, Degraded performance from 9:50 PM to 10:17 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    The reporting platform is coming back to normality. The API should start returning data although it might be degraded. We expect the system to be fully recovered in 1 hour

  • IdentifiedUTC

    Hi, there is a major outage in the platform that we use for reporting. Reporting API might be degraded during due to this. We are already in contact with the provider and we will provide an update as soon as possible.