Fever Reporting API - Notice history

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Reporting API - Operational

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Dec 2024 · 99.94%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
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Notice history

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Feb 2025

Data sync delay in order-sales endpoint
Resolved4 hours 20 minutes
  • ResolvedUTC

    The incident has been resolved.

  • MonitoringUTC

    The issue has been mitigated and we are currently monitoring the solution

  • IdentifiedUTC
    We are continuing to work on a fix for this incident.
  • InvestigatingUTC

    We are currently investigating this incident that causes data stop being refreshed in order-sales endpoint

Jan 2025

No notices reported this month

Dec 2024

API returning sporadic 502 errors
ResolvedPartial outage1 hour 23 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC
    We are continuing to work on a fix for this incident.
  • InvestigatingUTC
    We are currently investigating this incident.
Duplicate Sessions in Plans Endpoint
Resolved2 hours 45 minutes
  • ResolvedUTC

    This incident has been resolved. The incident specifically occurred because we encountered an error when updating the information, and two of our processes overlapped, duplicating the records for some rows. In the post-mortem of the incident, we have defined actionable steps to ensure it does not happen again.

  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC
    We are continuing to work on a fix for this incident.
  • InvestigatingUTC
    We are currently investigating this incident.

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